“The most efficient and effective use of time. There is no other forum in which you can accomplish so much in so little time ... and enjoy doing it.”
CIO
Emcor Group
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Conference
The Program Management Forum offers an innovative programme of conference options, each designed to address a key strategic concern facing information technology professionals today. The programme is pitched at a high level and we endeavour to present new case studies and new thinkers on the programme.
The conference topics and speakers have been selected as a result of in-depth industry research to ensure that the agenda is both relevant and stimulating.


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FAILURE IS NOT AN OPTION: APOLLO 13 NARRATIVES FROM EARTH AND THE CAPSULE
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| Opening Keynote |
| Gene Kranz, NASA Flight Control Director and Captain James Lovell, Commander of Apollo 13 |
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GENE KRANZ
NASA Flight Control Director Apollo 13 and Presidential Medal of Freedom Recipient
Gene Kranz was the leader of the “Tiger Team” of NASA flight directors who guided the crippled Apollo 13 spacecraft safely back to Earth. His role in the crisis now legendary, Kranz was made famous by his oft-quoted phrase, “Failure is not an option.” Following the inspiring success of the Apollo 13 mission, Gene Kranz was awarded the Presidential Medal of Freedom for his leadership, heroism, and steely resolve. In Ron Howard’s epic film, Apollo 13, he was portrayed by actor Ed Harris.
Kranz discusses the pride, determination, and passion that inspired and compelled the engineers and scientists who were responsible for the phenomenal success of the American space program.
CAPTAIN JAMES LOVELL
Career Astronaut and Commander of Apollo 13
A great American hero, astronaut Jim Lovell is most famous for his role in the American space age, specifically for his calm and careful command of Apollo 13. Lovell stoically articulated the five-word message, “Houston, we have a problem,” which quickly became a part of the American lexicon. The infamous problem was the explosion of the oxygen system inside the Apollo 13 spacecraft—a malfunction that seemingly doomed the NASA team. Through teamwork and decisive leadership Lovell and his crew modified the lunar module into an effective lifeboat to safely return to Earth. As captain, he was instantly transformed into a national hero, and received the nation’s most distinguished honors including the Congressional Space Medal of Honor and the Presidential Medal of Freedom.
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Scaling Agile to the Enterprise Requires more than Silver Bullets
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| Workshop |
| Christophe Louvion, CTO, Gorilla Nation Media |
Ask business owners if they are satisfied with the speed and quality of their engineering team; most answers will range from a nod to a shouted disapointment.
Over the past 10 years, agile has challenged the warterfall model and radically changed how teams deliver. With a fast growing adoption, agile has reached a mainstream status. Case studies demonstrate outstanding results. Though implementations often fail, leaving a bad after taste of buzzwords. Yet, while hard, successful enterprise agile roll out can boost the business to new highs.
This presentation will cover the roots of agile development, showcase audacious resutls of several agile adoptions, provide specific adoption failure modes and the changes an organization must be prepared to bring in to bypass these failures.
About the Speaker:
Christophe Louvion has over 10 years of experience enabling the growth of successful online businesses. He is currently the Chief Product and Technical Officer at Gorilla Nation, the world's largest online ad sales rep firm which exclusively represents over 500 leading web publishers and offers integrated media and promotional programs to Fortune 500 brand advertisers. Previously, he held various positions at Shopzilla.com, where he was instrumental in developing the leading shopping search engine, serving there as Software Architect, VP of Operations, VP of Product Development and Engineering, and Agile and Lean Coach. Prior to working in the e-commerce field, he worked as a Software Engineer at the U.S. Attorney’s Office of San Diego. He started his career as a Software Engineer for Cegelec in Paris, where he won an Anvar award from The French Agency for Innovation. He received a Bachelor of Science in Mathematics from University of Nancy I and a Master of Science in Computer Science from ESIAL, both in France. He is a Certified Scrum Coach, and a member of the Agile Alliance and the Agile Project Leadership Network.
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Think Like The Business: The PMO As A Business Model
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| Workshop |
| Art Drake, Director Global Program Management Office, AIG |
Trying to find and implement a ‘good’ PMO model? Trying to determine if you actually need a PMO? The Program Management Office (PMO) discussion continues to evolve as we find continuing statistics on project failures, or at least poor project performance. It’s not that the PMO failed, but rather, the business environment continues to change and the PMO has not kept current with changing business needs. The PMO must continually align itself to the needs of the business. There are various PMO ‘models’ organizations can adopt, but this only addresses the getting started aspect of starting a PMO. What’s needed is a new way to think about and manage the PMO. This presentation looks at how to treat the PMO as a business model, where value is defined and delivered on ongoing basis in the midst of a changing business/economic environment.
About the Speaker:
Art Drake is currently a Director in the Global Program Management Office at AIG responsible for defining the Global PMO strategy, and the development and delivery of project and portfolio management training and best practices development across AIG. Prior to coming to AIG, Mr. Drake was the Director of the PMO and the Business Analysis & Strategy group for EmblemHealth of New York. Art is an active member of the Project Management Institute (PMI), and is the Executive Chair Program Management Office Specific Interest Group (PMO SIG), a PMI © component.
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Need a Stimulus Package for Your PMO? How to Turn the PMO into a Proactive, Value Added Function
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| Workshop |
| Tim Bidlack - First VP & EPMO Manager, Mara Burns VP & EPMO, Bank of New York Mellon |
What is the best way to QUICKLY turn around ailing projects and get them on the road to recovery? How can you keep all project managers moving in the same direction and really leverage lessons learned? The Bank of New York Mellon's Enterprise Program Management Office (EPMO) reveals the secrets to these and other issues that can help stimulate real value from your PMO. The panel will be discussing proven tactics that can turn your PMO function into a proactive, value added function. Learn how to get the visibility into what is REALLY going on with projects and the best processes that can produce the most comprehensive reads. Understand the business propostion for an EPMO and why it is important now more than ever to establish an effective project management community.
About the Speakers:
Tim Bidlack, PMP
As Manager of the Enterprise Program Management Office (EPMO) for The Bank of New York Mellon, Tim Bidlack is responsible for the oversight of major projects across the organization. In this role, he oversees a group of senior project managers responsible for objective project oversight as well as the project management tool team.
Mr. Bidlack joined Mellon Financial Corporation in May, 1998. Since then he has held the positions of Project Manager, Program Manager, and Project Office Manager, and now Enterprise Program Management Office Manager. Prior to joining Mellon, Mr. Bidlack held business and operation positions in the Airline Industry including experience in Yield Management.
Mara D. Burns, PMP
Mara Burns has been a project manager since 1984, with the majority of her work in the financial industry. In her role as an EPMO consultant, she brings a wealth of experience to the table, providing independent oversight, governance and mentoring on high risk and high budget global projects.
Ms. Burns joined the BNYMellon PMO in March of 2007, and was instrumental in the formation of the new EPMO. Before joining BNYMellon, she was an independent consultant for many years; her wide ranging experience encompasses financial, government, and aeronautic industries.
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Realistic Application of Program Management in the Modern Corporate Environment
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| Round Table |
| Lou Gasco, Principal, MüTō Performance Corp. |
Project failure rates are topping 80+% depending on the study one reads. We are all doing something, attempting to implement some sort of best practice, optimizing some business process, or envoking the spirit of the methodologies that will guide our projects to succes. Yet our actions are being met with mixed results. Success is elusive. So let's try a different tack. Let's take a look at the realistic environment our projects must exist in. Let's take a look at how Program Management survives in this environment. What makes it thrive, and what is a definite obstacle to success. Let's understand what Program Managers are up against, and what they must do to apply the best practices we all know SHOULD work! Lets spend some time exploring what is possible, but most importantly what is practical, and realistic.
In this hands-on round table discussion, you will have the opportunity to read through a PMO-specific case study and derive what are the best outcomes for the function to successfully survive in this modern turbulent corporate environment.
About the Speaker:
Lou Gasco has over 20 years of domestic and international experience in creating, leading and managing process and operational improvements. Lou has served as a consultant for many companies from major corporations, to small, and medium sized firms, in project management, architecture, and management consulting roles. In the recent past he was instrumental in his position in MetLife Inc.’s Strategic PMO, as a change agent, lead architect, and trouble-shooter, when that firm entered into an $11 billion
acquisition of the Travellers Insurance Co.
His driven, results oriented, and decisive leadership skills have proven successful in bridging the gap of cross departmental cooperation at companies he’s touched. The effect of his involvement has created hundreds of millions in savings and revenues for
his clients over the years. Savings typically found by shortening time-tomarket, maximizing resources, and minimizing project surprises.
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Effective IT Service Management
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| workshop |
| Nicholas Spanos, Consulting Principal, Computer Aid |
The mission of an IT organization is to provide the information processing capability required by the business at a cost that represents value. In addition to deploying infrastructure and operating applications, IT organizations must provide a wide variety of services including problem resolution, application support, consultation and planning, application development, and project management. Balancing the delivery of scheduled services such as projects while responding to varying demands for unscheduled services such as problem resolution can significantly impact the effectiveness of IT organizations. This presentation describes the various service delivery challenges and provides a framework for effectively managing IT service delivery to ensure that business value is maximized.
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AMERICA'S ECONOMIC FUTURE
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| CLOSING KEYNOTE ADDRESS |
| Dr. Barry Asmus Political, Business, and Financial Expert |
Asmus identifies the “Six Unstoppable Trends” that are impacting America’s business and its economy. The current recession will temporarily slow these trends but not stop them. The Latin word for credit is credere, which means “to believe.” The de-leveraging and economic contraction begun in 2008 could last until 2010. But note this: we have had 13 economic recessions in the last 80 years followed by 13 expansions. Currently, 75 million Baby Boomers are in the high investment and most productive stages of their lives. Confidence will be restored. The end of prosperity? Or, is the best yet to come? Asmus’ presents his “Six Unstoppable Trends” and asks you to decide. As a professor of economics, Asmus was twice voted University Professor of the Year.
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